Zendesk Made Awesome With Woobot.io

Make Customers Happy

We’ve brought the power of Zendesk to the conversations happening every day in Slack and Microsoft Teams!

Now your teams can collaborate with their important Zendesk ticket data to enable quicker, more effective decision making with real time information and actionable insights.

It’s time to break the cycle of endless app switching. Bring your Zendesk data to where the action is in Microsoft Teams and Slack, so everyone can stay productive where they already spend their day!

While we’re in early access, we’ve included some screenshots of the integration, along with a free trial signup so you can join us.

Woobot For Zendesk And Microsoft Teams

Our Microsoft Teams integration now brings the benefits of collaboration to employees and customers both inside and outside the four walls of the enterprise.

Teams can now power their conversations with a set of self-service features, available natively in Microsoft Teams, to onboard sophisticated notifications, share important customer ticket data, and configure the solution to connect everyone with their important Zendesk data so they can get things done!

Smart Notifications

With Smart Notifications for Microsoft Teams, you can include all your critical Zendesk ticket data – complete with the conversation threads happening publicly and privately with the customer!

Smart Notifications for Zendesk In Microsoft Teams 

Smart Cards

Smart Cards bring your Zendesk data to where the action is in Microsoft Teams, so everyone can stay productive where they already spend their day! Which fields show, their order, and action buttons can all be controlled as you see fit.

Smart Cards for Zendesk In Microsoft Teams 

In this case, we’ve included a Reply action which will drive a native Microsoft Teams dialog with all the related Zendesk data.

Smart Dialogs for Replying to Zendesk Tickets In Microsoft Teams

Woobot For Zendesk And Slack

Are you more of a Slack shop?

That’s cool.

We’ve got you covered.

Smart Notifications

Smart Notifications for Slack brings native support across the board for working with Zendesk. Now you can include all your critical ticket data and conversation threads where your agents spend their time.

Smart Notifications for Zendesk In Slack 

Smart Cards

Smart Cards make your data actionable, so you team can perform core activities like creating, editing, and replying to Zendesk tickets directly from Slack.

Smart Cards for Zendesk In Slack

You can control which action buttons are on a Smart Card to provide some really nice in context editing directly in Slack. In this case, we’ve included a Reply action which will drive a native Slack dialog with all the related Zendesk data.

Smart Dialogs for Replying to Zendesk Tickets In Slack

Help Us Help You

It’s time to break the cycle of endless app switching.

Bring your Zendesk data to where the action is in Microsoft Teams and Slack, so everyone can stay productive where they already spend their day!

Signup for the Woobot for Zendesk Early Access Program and our team will reach out to enable your Account.

What’s Next?

It’s pretty simple.

We want to make working with enterprise data as easy as chatting in your favorite collaboration tool, because it just makes sense.

Brandon Oelling

Hey there! I'm Brandon Oelling, the founder of Woobot.io. Our team was awash in a sea of source systems, logins, and web forms to do simple things like responding to important changes in our business and collaborating with one another. We envisioned a world where our enterprise data lived in perfect harmony within our collaboration platforms. Turns out we weren't alone, so we built Woobot.io to fix that.